The COVID-19 crisis presented difficulties for us all. As we had to adapt to the changes in our day-to-day lives, so did companies of all sizes. With businesses having to transform their operations literally overnight, the pandemic has shown the value of more agile operations.
Over the last 18 months we carried out over 1,000 survey interviews, in November 2019 and September 2020 with the help of YouGov and Censuswide. The two interview surveys combined provide a unique view of how businesses will adjust to succeed as we recover from the worst of the pandemic and learn to live, and do business, alongside COVID-19.
Our research shows that companies' attitudes have unsurprisingly shifted from those they had pre-pandemic, with an increased focus on agility. We've also found that investment priorities have changed. Businesses are placing more importance on investing in technology so they can stay agile.
The incentives for being agile have also shifted. Employees are being given more priority as businesses have discovered flexible working arrangements are needed in order to quickly adapt. And more thought is being given to which sources of funding have positive and negative impacts on agility.
The need to rapidly adapt throughout the pandemic has also shown the value of sound decision making. In fact, the research finds decision making takes priority over leadership when it comes to staying agile.
Read each of our reports highlighted below to find out more.